Refund policy

Score packs on getresurface.dev are sold through Paddle.com, our online reseller and Merchant of Record. Paddle handles payment, invoices, sales tax and refunds for every order.

14-day refunds

You can ask for a full refund of any score pack within 14 days of buying it, for any reason. When a refund is approved, the scores from that pack are removed from your account balance, and Paddle returns the money to the payment method you used.

How to ask for a refund

• Find your order at paddle.net with the email address on your receipt and request a refund there, or
• email us at office@bulldog-adv.com with your order number, and we will issue the refund through Paddle.

Free scores

The free scores that come with every account cost nothing, so there is nothing to refund.

Refunds are also covered by Paddle's buyer terms. See our terms of service for everything else.